“We had an issue with an electronic air filter that effected the performance of a new furnace that BelRed installed. While it took awhile to resolve, I will say that every person at BelRed acknowledged and owned up to the issue. Every single employee that came to service my system was professional, courteous, respectful and very knowledgeable.
Our installation had some bumps, for sure. But to me, the defining characteristic of a great company is not necessarily perfection; rather how it conducts itself when things don’t go perfectly. BelRed handled all the problems and issues perfectly. Thank you, BelRed, for your excellent service and commitment to quality and customer satisfaction. I look forward to being a customer for a long time, as this experience has earned my loyalty to your company.”
– Bert H.