“Russ H. came out on a day when the roads were barely passable to fix my heating problems. He had the equipment he needed on his truck, and worked quickly and effectively to fix the problems with the installation of my furnace/heat pump. [Note: this was the third time BelRed had been out to install or fix problems with the installation. BelRed kept coming back until it was right.
I’ve dealt a lot with Bel Red recently. I’ve had great service with both Justin and Jamie. Both have listened to me and provided me with great customer service. Neither have attempted the hard sell, but have listened to what I needed and tried to give me exactly what would work. Shout-out to the people in the office too – they are always so friendly and go to great lengths to get me in as soon as possible. |
-Kaylene T.